About Helpful Hands Day Home
A Place to Shine
With our progressive and holistic early childhood education philosophy, we understand that each child has unique needs and interests. We provide the environment and tools your child needs to thrive to the best of their abilities.
When we expose children to different environments and various learning experiences, we allow them to explore their self-awareness and gain a sense of the world around them. Once they leave Helpful Hands Day Home, they’re fully prepared for the next stage of their young lives.
FAQ
Helpful Information
How does payment work?
Payment is required to hold a spot. Payment is required before the child is allowed to be under Helpful hands care. We accept E-transfer and cash payments, although e-transfer is preferred.
What is provided?
We provide superior care to your children at all times, 2 healthy snacks will be provided and diaper wipes if needed. Parents are responsible for providing meals and diapers and any other essential needs for your children such as sunscreen, appropriate clothing and shoes for indoor and outdoor play.
Do you pick up or drop off?
Pick up and drop off is the responsibility of the parents/ or primary caregivers. You will be responsible for ensuring that we have a list of people who may be picking up your children for safety purposes.
Do you accept Subsidy?
Yes we do. Parent portions must be paid before care can be provided and spots secured. Subsidy paperwork is completed on the 15th of each month.
What ages do you care for?
We care for children ages 1 to 11 years old. We are licensed for 8 children.
Do you have a wait list?
I do have a waitlist, however it is best to call and see if space is available.
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What about refunds?
Spots must be cancelled one month prior to get a refund, otherwise you will be responsible for paying for your spot. Refunds will not be provided if your child must leave early without notice, or if they miss a day.
Can my child still come if they are unwell?
We strive to provide a safe environment for all of our kids, as well as our own families, so we will not accept children into care if they are sick.
What are your credentials?
Helpful Hands Dayhome center is licensed with the City of Cranbrook, as well as interior health. I am certified with Emergency childcare first aid and CPR/ AED training, I am also certified as an Early Childhood Educator.
What about screen time?
We are aware of the effects of screen time in young children. Helpful Hands Dayhome Center will only provide a movie once a month or on occasion for the older children on pro-d days. The screen time will be monitored closely. Parents are not to send any phones, tablets or any screen devices. If they come to Daycare they will be put in the child’s backpack.
How are children guided?
The goal for guiding children's behavior is to assist children in developing respect, self-control, self-confidence and sensitivity in their interactions with others. Guiding children's behavior is an ongoing process. Guiding children's behavior is done while appropriate behavior is occurring, as well as before, during, and after socially unacceptable behavior is displayed.
Positive guidance techniques will be used to encourage appropriate behavior. They include:
a) Establishing clear, consistent, and simple limits
b) Stating limits in a positive way, rather than a negative way
c) Focusing on the behavior, rather than on the child
d) Stating what is expected, rather than pose questions
e) Providing real choices
f) Allowing time for children to respond to expectations
g) Reinforce appropriate behavior, with both words and gestures
h) Encourage children to use me as a resource when there are occasions that they cannot resolve issues on their own.
Inevitably there will be occurrences of inappropriate behavior; it is at these times that there may be a need to intervene. The following intervention strategies, or combination of the strategies, will be used to help ensure that guidance is supportive, rather than punitive.
a) Gain attention in a respectful way
b) Remind children of the appropriate behavior.
c) Acknowledge feelings before setting limits
d) Redirect or divert when appropriate Model problem-solving skills
e) Offer appropriate choices
f) Use natural and logical consequences
g) Provide opportunities for children to make amends. Rather than demand a superficial apology, encourage genuine opportunities for children to restore relationships after an incident of hurt or harm.
Any serious concerns will be discussed with the family so that we might work together to encourage appropriate behavior.
If the child's behavior is not manageable and support is not available, or parents are not willing to get support for their child, the child will be sent home. If the behavior continues the child’s parents will be given 4 weeks’ notice to find alternative care.
These strategies for guiding children's behavior are based on 'Guiding Children's Behavior Handbook' available at www.healthservices.gov.bc.ca/ccf/child/index.html#publications